Joseph Brant Hospital Annual Report 2023-2024

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2023-2024 Annual Report to the Community

Over the past year, we have laid a strong foundation for a period of transformative change at Joseph Brant Hospital (JBH).

Guided by our ambitious 2023-2026 Strategic Plan, we continue to implement exciting and innovative projects and advance initiatives designed to enhance the quality of care we provide. These include embedding Diversity, Equity, and Inclusion (DEI) into all aspects of our organization, ensuring timely care close to home through the redevelopment and expansion of our Mental Health and Addiction (MHA) program space, and embarking on our journey to introduce a new digital clinical health information system to enhance patient care and the patient experience.

Our success to date would not be possible without strong partnerships. Collaborations with our community healthcare partners, members of the Patient and Family Advisory Council, and Burlington business and community leaders are vital. These relationships enable JBH to continue to provide patients and their families with person-centered, high-quality care.

Careful planning for the future healthcare needs of our patients and families is a top priority. JBH is currently undertaking a comprehensive capital planning review that includes creating capacity for future healthcare needs of our community.

Reflecting on our accomplishments from the past year, we are proud to highlight some of the incredible ongoing work that is taking place at JBH through this report. On behalf of the Senior Leadership Team and the Board of Directors, we extended our heartfelt thanks and appreciation to our incredible staff, physicians, learners, volunteers, and partners for your dedication to providing exemplary care to our patients and their families. We also extend our deepest gratitude to our patients and families, donors and community for their steadfast support throughout our journey.

Barbara Elliot Eric Vandewall

Chair, Board of Directors President and Chief Executive Officer


Joseph Brant Hospital Achieves Exemplary Standing This past year, Joseph Brant Hospital achieved Accreditation with Exemplary Standing by Accreditation Canada for the third time. This designation is awarded to organizations that go beyond Accreditation Canada’s requirements and demonstrate excellence in quality improvement. Click here to learn more.
	JBH Strategic Plan 2023-2026 In late 2022, we embarked on a journey to develop a new Strategic Plan for Joseph Brant Hospital, engaging our people, patients, families, healthcare partners and the broader community in a collaborative process to chart our path forward over the next three years. With our new three-year plan in place, our organization has worked hard over the past year to implement each of our four Strategic Directions. Click here to learn more.
Hand and Upper Limb Clinic: Jeff's Story While officiating a football game, the unexpected happened. During a routine catch of the ball from another officiant, Jeff broke his right finger – splintering the bone between the middle and top joint. Immediately, he knew something was wrong. After arriving at Joseph Brant Hospital, he was referred to Dr. Paul Carter, a Plastic and Reconstructive surgeon, who was able to manipulate Jeff’s finger back into alignment and avoid surgery. Click here to learn more.

Joseph Brant Hospital Achieves Exemplary Standing

This past year, Joseph Brant Hospital achieved Accreditation with Exemplary Standing by Accreditation Canada for the third time.

This designation is awarded to organizations that go beyond Accreditation Canada’s requirements and demonstrate excellence in quality improvement.

Click here to learn more.

JBH Strategic Plan 2023-2026

In late 2022, we embarked on a journey to develop a new Strategic Plan for Joseph Brant Hospital, engaging our people, patients, families, healthcare partners and the broader community in a collaborative process to chart our path forward over the next three years.

With our new three-year plan in place, our organization has worked hard over the past year to implement each of our four Strategic Directions. Click here to learn more.

Hand and Upper Limb Clinic: Jeff's Story

While officiating a football game, the unexpected happened. During a routine catch of the ball from another officiant, Jeff broke his right finger – splintering the bone between the middle and top joint. Immediately, he knew something was wrong.

After arriving at Joseph Brant Hospital, he was referred to Dr. Paul Carter, a Plastic and Reconstructive surgeon, who was able to manipulate Jeff’s finger back into alignment and avoid surgery. Click here to learn more.


	New JBH Well-Being Strategy Joseph Brant Hospital believes that a healthy and supported workforce is the foundation upon which our people can thrive and provide the best possible care to our patients and community. In the fall of 2023, we launched the JBH Well-Being Strategy, which has already had a tremendous impact on our staff, physicians, learners, and volunteers. Over the past year, we have introduced several programs, held events, established collaborations and formed strategic partnerships with other organizations –all dedicated to supporting our people’s health and well-being in the workplace and beyond. Click here to learn more.
Diversity, Equity and Inclusion at JBH “Embed Diversity, Equity and Inclusion into all we do at Joseph Brant Hospital” is a key priority of our 2023-2026 Strategic Plan; one that we believe strongly will help us achieve a thriving culture of belonging where our people and patients feel safe, respected and can flourish. Central to this important work is JBH’s Diversity, Equity, and Inclusion Action Table (DEIAT). The Action Table draws on the personal experiences and engagement of our employees, physicians, volunteers, members of JBH’s leadership team, patients, and members of our community. Members of DEIAT have been instrumental in informing and developing resources and policies, as well as, our new DEI Strategic Framework that will guide us as we continue to work to embed DEI in all aspects of the organization. Click here to hear directly from DEIAT members.
	JBH Named one of Hamilton-Niagara's Top Employers for 2024 At Joseph Brant Hospital, a driving commitment to “providing exemplary care and experiences” extends not only to patients, but also to its’ dedicated staff. A culture of caring and community is palpable in this mid-size community teaching hospital, driven by a dedicated team of clinical staff, support staff and volunteers. Click here to learn more.

Strategic Direction #2 Nurture and Support Our People

New JBH Well-Being Strategy

Joseph Brant Hospital believes that a healthy and supported workforce is the foundation upon which our people can thrive and provide the best possible care to our patients and community. In the fall of 2023, we launched the JBH Well-Being Strategy, which has already had a tremendous impact on our staff, physicians, learners, and volunteers.

Over the past year, we have introduced several programs, held events, established collaborations and formed strategic partnerships with other organizations –all dedicated to supporting our people’s health and well-being in the workplace and beyond.

Click here to learn more.

Diversity, Equity and Inclusion at JBH

“Embed Diversity, Equity and Inclusion into all we do at Joseph Brant Hospital” is a key priority of our 2023-2026 Strategic Plan; one that we believe strongly will help us achieve a thriving culture of belonging where our people and patients feel safe, respected and can flourish.

Central to this important work is JBH’s Diversity, Equity, and Inclusion Action Table (DEIAT). The Action Table draws on the personal experiences and engagement of our employees, physicians, volunteers, members of JBH’s leadership team, patients, and members of our community. Members of DEIAT have been instrumental in informing and developing resources and policies, as well as, our new DEI Strategic Framework that will guide us as we continue to work to embed DEI in all aspects of the organization.

Click here to hear directly from DEIAT members.

JBH Named one of Hamilton-Niagara's Top Employers for 2024

At Joseph Brant Hospital, a driving commitment to “providing exemplary care and experiences” extends not only to patients, but also to its’ dedicated staff.

A culture of caring and community is palpable in this mid-size community teaching hospital, driven by a dedicated team of clinical staff, support staff and volunteers. Click here to learn more.


	Smilezone: Maternal & Child Program In August 2023, Joseph Brant Hospital celebrated the grand opening of a new Smilezone in its Maternal & Child Program space. Through the generous donation of Bill and Donna Hook and the Smilezone Foundation, hallways, lounges and four patient rooms on Level 2 of JBH’s North Tower have been transformed with outdoor-themed murals, including Burlington’s Spencer Smith Park and Pier. Click here to learn more.
Research and Innovation at JBH Research and innovation are essential for advancing medical knowledge, improving patient care, and addressing the healthcare system's complex challenges. They contribute to the development of new treatments, technologies, and best practices that benefit patients and communities worldwide. Recently, Dr. Paul Lysecki, a Surgeon, Intensivist, and the Chief of Critical Care at JBH participated in a multi-centre research study exploring the implementation of small-volume tubes for bloodwork in our Intensive Care Unit (ICU). Click here to learn more.
	New Patient Experience Survey The experience of our patients and their loved ones is a top priority and drives everything we do at Joseph Brant Hospital. This year, JBH has taken another step forward in ensuring patients’ experiences are heard and incorporated into our continuous improvement journey, through the redesign of our Patient Experience Survey. Click here to learn more.
Improving Mental Health Supports in our Community The need for comprehensive, high-quality, accessible and timely mental health and addiction care in our community has never been greater. Updating the infrastructure of our Mental Health and Addictions (MHA) program space is critical to providing timely and high-quality care in the community. Our goal is to create a healing environment that fosters dignity, respect and person-centered care, thereby supporting recovery and enhancing patient outcomes. Click here to learn more.

Strategic Direction #3 Reimagine How We Deliver Care

Smilezone: Maternal & Child Program

In August 2023, Joseph Brant Hospital celebrated the grand opening of a new Smilezone in its Maternal & Child Program space.

Through the generous donation of Bill and Donna Hook and the Smilezone Foundation, hallways, lounges and four patient rooms on Level 2 of JBH’s North Tower have been transformed with outdoor-themed murals, including Burlington’s Spencer Smith Park and Pier.

Click here to learn more.

Research and Innovation at JBH

Research and innovation are essential for advancing medical knowledge, improving patient care, and addressing the healthcare system's complex challenges. They contribute to the development of new treatments, technologies, and best practices that benefit patients and communities worldwide.

Recently, Dr. Paul Lysecki, a Surgeon, Intensivist, and the Chief of Critical Care at JBH participated in a multi-centre research study exploring the implementation of small-volume tubes for bloodwork in our Intensive Care Unit (ICU). Click here to learn more.

New Patient Experience Survey

The experience of our patients and their loved ones is a top priority and drives everything we do at Joseph Brant Hospital.

This year, JBH has taken another step forward in ensuring patients’ experiences are heard and incorporated into our continuous improvement journey, through the redesign of our Patient Experience Survey. Click here to learn more.

Improving Mental Health Supports in our Community

The need for comprehensive, high-quality, accessible and timely mental health and addiction care in our community has never been greater.

Updating the infrastructure of our Mental Health and Addictions (MHA) program space is critical to providing timely and high-quality care in the community. Our goal is to create a healing environment that fosters dignity, respect and person-centered care, thereby supporting recovery and enhancing patient outcomes.

Click here to learn more.


	Enhancing Breast Care at Joseph Brant Hospital Joseph Brant Hospital has enhanced breast care in the Burlington community with a new state-of-the-art mammography equipment and designation as an Ontario Breast Screening Program (OBSP) assessment site. Click here to learn more.
JBH Receives Provincial Award Behind every organ and tissue donation at Joseph Brant Hospital is a team of dedicated healthcare professionals who work collaboratively to support the end-of-life wishes for patients and their families. In April 2023, JBH was awarded the Provincial Eligible Approach Rate Award. This award recognizes the hospital's efforts in facilitating donation discussions between The Gift of Life Network and eligible patients and their families at the end of life. Click here to learn more.
	Joseph Brant Hospital's Cancer Clinic As part of the Hamilton Niagara Haldimand Brant (HNHB) Regional Cancer Program, the clinic works in partnership with the Juravinski Cancer Centre to ensure that patients can receive high-quality care close to home. This program helps patients and their families from having to travel outside of their community for treatment. Click here to learn more.
Enhancing Dementia Care at JBH: DREAM Team Joseph Brant Hospital and the Alzheimer Society are proud to partner on a new initiative aimed at transforming dementia care in the hospital’s Emergency Department (ED). The Alzheimer Society’s DREAM Team (Dementia Resources Education Advocacy Mentorship) is an innovative and collaborative model that embeds a dedicated Dementia Resource Consultant (DRC) in hospital EDs to assist individuals living with dementia and their caregivers. Click here to learn more.
	Strong Partnership with the BOHT Continues Since the inception of the Burlington Ontario Health Team (BOHT) in 2019, Joseph Brant Hospital has been a foundational partner. The BOHT is able to advance its mandate with support from JBH in critical operational pieces as well as clinical initiatives and functions. The BOHT has a vision “To co-create, with the community, a primary care-focused system of care connecting health and social services around patients, families, and caregivers” – the leadership and support from JBH is critical to achieving this goal. Click here to learn more.

Strategic Direction #4 Collaborate to Deliver an Outstanding Care Experience

Enhancing Breast Care at Joseph Brant Hospital

Joseph Brant Hospital has enhanced breast care in the Burlington community with a new state-of-the-art mammography equipment and designation as an Ontario Breast Screening Program (OBSP) assessment site. Click here to learn more.

JBH Receives Provincial Award

Behind every organ and tissue donation at Joseph Brant Hospital is a team of dedicated healthcare professionals who work collaboratively to support the end-of-life wishes for patients and their families.

In April 2023, JBH was awarded the Provincial Eligible Approach Rate Award. This award recognizes the hospital's efforts in facilitating donation discussions between The Gift of Life Network and eligible patients and their families at the end of life.

Click here to learn more.

Joseph Brant Hospital's Cancer Clinic

As part of the Hamilton Niagara Haldimand Brant (HNHB) Regional Cancer Program, the clinic works in partnership with the Juravinski Cancer Centre to ensure that patients can receive high-quality care close to home. This program helps patients and their families from having to travel outside of their community for treatment. Click here to learn more.

Enhancing Dementia Care at JBH: DREAM Team

Joseph Brant Hospital and the Alzheimer Society are proud to partner on a new initiative aimed at transforming dementia care in the hospital’s Emergency Department (ED).

The Alzheimer Society’s DREAM Team (Dementia Resources Education Advocacy Mentorship) is an innovative and collaborative model that embeds a dedicated Dementia Resource Consultant (DRC) in hospital EDs to assist individuals living with dementia and their caregivers. Click here to learn more.

Strong Partnership with the BOHT Continues

Since the inception of the Burlington Ontario Health Team (BOHT) in 2019, Joseph Brant Hospital has been a foundational partner. The BOHT is able to advance its mandate with support from JBH in critical operational pieces as well as clinical initiatives and functions. The BOHT has a vision “To co-create, with the community, a primary care-focused system of care connecting health and social services around patients, families, and caregivers” – the leadership and support from JBH is critical to achieving this goal.

Click here to learn more.

Financials

Joseph Brant Hospital Foundation

Thanks to the incredible generosity and dedication of our community, Joseph Brant Hospital has grown into a world-class facility, offering an exceptional healthcare experience. As we look to a future when we can build bigger and better facilities, acquire new technology, and continue to save lives, we know we can’t do it without you. The JBH Foundation is happy to share these stories about how the support of the community is having a positive impact every day.

The Foundation congratulates Ashley Davidson, who was named President & Chief Executive Officer of the Joseph Brant Hospital Foundation in February. Learn more about Ashley here.